Karen George is in extreme pain, taking "daily doses of Klonopin, Flexeril, and Lortab", but Aetna won't cover surgery to correct her disconnected jawbone, because it is "cosmetic".

Now that I have your attention, I want to change the subject from bashing Aetna. Read more…

or, Why Does Aetna Hate Ruth Kaufman's Toe?

There are two strands here: denial of care, and lack of transparency.

My health insurance, for which I pay $395 per month, will not cover the foot surgery my doctor says I need: a toe joint replacement that is supposed to last 20 years and which will restore mobility and reduce pain. Read more…