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ObamaCare Clusterfuck: End-to-end testing of the Federal data hub to begin in September

Reuters:

The Obama administration is preparing to subject the information technology backbone of the new state and federal healthcare exchanges to final "dress rehearsal" testing that could continue until just before the online marketplaces are slated to begin enrollment on October 1.

The administration "has already completed the majority of the development of the services required to support open enrollment beginning on October 1," Marilyn Tavenner, administrator of the Centers for Medicare and Medicaid Services, or CMS, said in written testimony that appeared on the website of a congressional oversight committee on Wednesday.

"CMS has been conducting systems tests since October 2012 and will complete end-to-end testing before open enrollment begins," she said.

Tavenner, whose agency is spearheading implementation of the exchanges within the Department of Health and Human Services, told a different congressional panel on July 17 that a new data hub for the exchanges would complete testing with federal agencies, states and territories by the end of August.

I dunno. Honestly, I just don't know. Completing testing of a massive new IT system one month before rollout doesn't leave a lot of time to fix bugs. As I keep saying, this schedule seems extraordinarily aggressive to me. Combine an agggressive schedule with administration secrecy and a massive PR campaign, and you get the picture of an administration that thinks it can talk its way out of anything.

Administration officials emphasized that the data hub deadline has not changed and said Tavenner's latest remarks involve robust* testing for the full range of exchange systems, including the data hub and the information technology systems of states, health insurers and federal agencies. The testing will begin in August and continue in September.

"We are on schedule. We're ready and done with most of our testing," said one administration official, who spoke on condition of anonymity. "But testing continues even after it's done. So we will be testing things up until they're ready to run."

"On schedule," after triaging major subsystems like the employer mandate and income verification. So how sane was the schedule to begin with?

The exchanges, a centerpiece of President Barack Obama's Patient Protection and Affordable Care Act, are expected to extend subsidized private insurance to an estimated 7 million Americans in 2014 who currently lack adequate coverage. The coverage would begin January 1, when the law comes fully into force.

The task of building and successfully testing a complex IT system for the exchanges has long been seen as a challenge that could delay the start of open enrollment. The system encompasses not just the data hub that will connect the exchanges to federal agencies and insurers, but also the Internal Revenue Service system that will help establish whether applicants are eligible for federal subsidies to help them pay insurance premiums.

And not just the IRS, but DHS, Social Security, private credit reporting agencies, and many others.

NOTE * "Robust" is a horrible, insider, management Beltway term. (Remember the "robust" public option?) Basically, anything with a ton of PowerPoints or a huge honkin' binder is robust.

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Submitted by weldon on

Concord: Half of Affordable Care Act call center jobs will be part-time

Earlier this year, Contra Costa County won the right to run a health care call center, where workers will answer questions to help implement the president's Affordable Care Act. Area politicians called the 200-plus jobs it would bring to the region an economic coup.

Now, with two months to go before the Concord operation opens to serve the public, information has surfaced that about half the jobs are part-time, with no health benefits -- a stinging disappointment to workers and local politicians who believed the positions would be full-time.

The Contra Costa County supervisor whose district includes the call center called the whole hiring process -- which attracted about 7,000 applicants -- a "comedy
of errors."

Maybe this is a one-off situation specific only to the county, but the irony of people without benefits working on the exchanges is painful.

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Submitted by Rainbow Girl on

Etc., etc. Example: Citibank gets busted for the eleventieth time in 10 years for money laundering billions for the Medellin cartels and/or official enemies of the US (Al Queda, whatever "communist bad people" etc.), by SEC, or DOJ, or the FED, or the Comptroller or whatever captured regulator. The "charges" get settled with a velvet glove consent decree and the first press release out of the Citi PR Office is: "Citi takes its anti-fraud programs very serriously; this is why it has always had robust compliance systems to detect financial fraud in all its forms."(*)

Anytime you read an article about a wet-noodle action by a captured finance regulator against a financial institution, you can bet (in fact you can plan to play Bingo) that there will be a quoted statement from the money laundering, fraud committing finance institution's PR office with the word "ROBUST" used at least 2-3 times in the space of 3 paragraphs. If the statement is one sentence, it will include "ROBUST."

Thus I heartily nod (yes, yes, yes!) as I read your:

NOTE * "Robust" is a horrible, insider, management Beltway term. (Remember the "robust" public option?) Basically, anything with a ton of PowerPoints or a huge honkin' binder is robust.

(*) Assuming of course that the settlement oir consent decree or [fill in wet noodle "sanction"] is actually made public and/or reported on by the Isvestia and Pravda and etc. etc.